Privacy Policy

1. Introduction

ESP Softtech Pvt. Ltd. (“ESP”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and applications (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this policy.

2. Information We Collect

• Personal Data: Name, email, phone, and payment details.
• Usage Data: IP address, browser, pages visited, etc.
• Device Information: OS, device, and browser info.
• Third-Party Data: Verification or analytics data from trusted partners.

3. How We Use Your Information

• To provide, maintain, and improve our services.
• To communicate updates, offers, and support.
• To comply with legal obligations and protect rights.
• To analyze usage and improve user experience.
• For marketing (with your consent, where required).

4. Legal Bases for Processing (GDPR)

Processing is based on consent, contracts, legitimate interest, or legal obligations. EU users may withdraw consent anytime.

5. Your Rights

• Access, correction, or deletion of data.
• Data portability and objection to processing.
• Withdraw consent or lodge complaints.
• CCPA rights: know, delete, opt-out (ESP does not sell data).

Contact: info@espsofttech.com

6. Data Sharing and Disclosure

• No data selling.
• Shared with service providers under NDA.
• To comply with legal requirements or with user consent.

7. Data Security

We use SSL encryption, access control, two-factor authentication, and regular assessments to protect your data.

8. Data Retention

We retain data only as long as necessary or legally required.

9. International Data Transfers

Your data may be processed in India or other countries with appropriate safeguards in place.

10. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect data from them.

11. Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted on our website or sent via email when appropriate.

12. Contact Us

If you have questions, contact:
ESP Softtech Pvt. Ltd.
Email: info@espsofttech.com
Website: espsofttech.com